General Terms of Use
These General Terms of Use ("General Terms"), along with any applicable Additional Terms and the Subscription and Cancellation terms (collectively "Terms") govern your use of our website, customer support, and services and software that we include as part of the Services (Xobber CRM), as well as any applications, sample files and content files, scripts, source code, instruction sets, and related documentation (collectively “Software”). If you have entered into another agreement with us concerning specific Services or Software, then the terms of that agreement control where it conflicts with the Terms.
1. Your Agreement with Worldofchemicals
1.1 Choice of Law: Any legal conflict will be governed under the Indian Law.
1.2 Additional Terms: Our Services and Software are subscribed, not sold, to you, and may also be subject to one or more of the additional terms below ("Additional Terms"). If there is any conflict between the terms in the General Terms and the Additional Terms, then the Additional Terms govern in relation to that Service or Software. The Additional Terms are subject to change.
2. Privacy
2.1 Privacy
Please note that in order to use our apps and websites, you authorize Worldofchemicals to transfer your personal information across national borders and to other countries where Worldofchemicals and its partners operate. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.
• We use your personal information to enable you to register with worldofchemicals.com and to provide you with our websites and apps, and other products or services that you request.
• We provide interactive features that engage with social media sites, such as Facebook. If you use these features, these sites will send us personal information about you.
• We use cookies and other technologies to track the use of our websites and apps.
• There are several places within worldofchemicals.com websites and apps that allow you to post comments, upload pictures, or submit content which will be publicly available where you choose to participate in these activities. We also disclose personal information to other entities in the Worldofchemicals family and with advertising and sales partners consistent with your choices.
• We use cookies on worldofchemicals to make it more user friendly, personal and informative. The cookies that we use on our website do not harm your system or collect personally identifiable information.
By using worldofchemicals, you give consent to the usage of cookies along with other technologies as stated out in this policy. We understand that some users like to have more personal control over their visit to worldofchemicals website and can choose their settings accordingly. If you do not approve of such use, please refrain from using the worldofchemicals website.
2.2 Our Access to Your Content
Where permitted by law, we will only access, view, or listen to your content in limited ways. For example, in order to perform the services, we may need to access, view, or listen to your content to (a) respond to support requests; (b) detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; and (c) enforce the terms. Our automated systems may analyze your content using techniques such as machine learning. This analysis may occur when the content is sent, received, or stored. From this analysis, we are able to improve the services.
3. Use of Services and Software
3.1 License: Subject to your compliance with the Terms and the law, you may access and use the Services and Software.
3.2 Worldofchemicals Intellectual Property: We remain the sole owner of all right, title, and interest in the Services or Software. We do not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the items in the Services or Software. We reserve all rights not granted under the Terms.
4. Your Content
4.1 Content: "Content" means any material, such as electronic documents, or images, that you upload and import into the Services or Software in connection with your use of the Services.
4.2 Ownership: You retain all rights and ownership of your content. We do not claim any ownership rights to your content.
5. Account Information
You are responsible for all activity that occurs via your account. Please notify Customer Support immediately if you become aware of any unauthorized use of your account. You may not (a) share your account information (except with an authorized account administrator); or (b) use another person’s account. Your account administrator may use your account information to manage your use and access to the Services and Software.
6. User Conduct
6.1 Responsible Use: www.worldofchemicals.com communities often consist of users who expect a certain degree of courtesy and professionalism. You must use the Services and Software responsibly.
6.2 Misuse: You must not misuse the Services or Software. For example, you must not:
(a) Copy, modify, host, stream, sublicense, or resell the Services or Software;
(b) Enable or allow others to use the Services or Software using your account information;
(c) Use the Software to construct any kind of database;
(d) Access or attempt to access the Services or Software by any means other than the interface we provide or authorize;
(e) Share content, or engage in behavior that violates anyone’s intellectual property rights;
(f) Upload or share any content that is unlawful, harmful, threatening, abusive, tortious, defamatory, libelous, vulgar, lewd, profane, invasive of another’s privacy, or hateful;
(g) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(h) Attempt to disable, impair, or destroy the Services and Software;
(i) Upload, transmit, store, or make available any content or code that contains any viruses, malicious code, malware, or any components designed to harm or limit the functionality of the Services or Software;
(j) Engage in chain letters, junk mails, pyramid schemes, phishing, spamming, or other unsolicited messages;
(k) Place an advertisement of any products or services in the Services except with our prior written approval;
(n) Use any data mining or similar data gathering and extraction methods in connection with the Services; or violate applicable law.
7. Fees and Payment
7.1 Taxes and Third-Party Fees: You must pay any applicable taxes and third-party fees. We are not responsible for these fees. Contact your financial institution with questions about fees. We may take steps to collect the fees you owe us. You are responsible for all related collection costs and expenses.
7.2 Payment Process: Your payment will be processed through authorized payment gateway that ensures the protection of information.
8. Termination
8.1 Termination by You: You may stop using the Services and Software at any time.The amount paid towards any services will not be refunded by us when you opt out your own.
8.2 Termination by Us: If we terminate the Terms, or your use of the Service(s) for reasons other than for cause, we will make reasonable efforts to notify you at least 30 days prior to termination via the email address you provide to us with instructions on how to retrieve your content. Unless stated in any Additional Terms, we may, at any time, terminate your right to use and access the Services or Software if:
(a) You breach any provision of the Terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with the Terms);
(b) You fail to make the timely payment of fees for the Services or Software, if any;
(c) You materially breach any provision of the Terms, and (i) the breach cannot be corrected; or (ii) we notify you of the breach and you fail to correct it within 14 days of the notice;
(d) You physically, verbally, or through other means abuse, threaten, bully, or harass us or our personnel (in such circumstances, we may alternatively suspend or restrict your access to the Services or Software);
(e) You have repeatedly made complaints in bad faith or without a reasonable basis, and continue to do so after we have asked you to stop (in such circumstances, we may alternatively suspend or restrict your access to the Services or Software);
(f) We are required to do so by law (for example, where the provision of the Services or Software to you is, or becomes, unlawful);
(g) We elect to discontinue the Services or Software, in whole or in part (such as if it becomes impractical for us to continue offering Services in your region due to change of law).
9. Dispute Resolution
9.1 Process: If you have any concern or dispute, you agree to first try to resolve the dispute informally by contacting us before presenting it to the respective law.
10. Updates and Availability
10.1. Updates to the General Terms and Additional Terms: We may modify these General Terms, any Additional Terms or Subscription and Cancellation terms, for example, to reflect changes to the law or changes to our Services or Software. You should look at the Terms regularly. We will post notice of modifications to these General Terms and Additional Terms on this page. By continuing to use or access the Services or Software after the revisions are in effect, you agree to be bound by the revised Terms.
10.2. Updates to the Services and Software: We may modify, update, or discontinue the Services or Software (including any portions or features) at any time, without liability to you or anyone else. However, for changes to paid offerings, we will make reasonable efforts to notify you of the modification, update or discontinuation. If we discontinue the Services or Software in its entirety, we will also allow you a reasonable time to download your content and we may provide you with a pro rata refund for any unused fees for that Service or Software that you prepaid.